Got a Big AC Quote? Get a Free Second Look.
Free Independent Diagnosis · No Obligation · No Pressure
Someone told you the compressor is shot, or the coil is leaking, or you need a whole new system. Now you're staring at a $3,000 to $8,000 quote wondering if it's real. We'll come out, inspect your system ourselves, and give you a straight answer. Free. No strings attached.
Here's What Happens Next
No runaround. No mystery. Just a straightforward process.
Tell Us What You Were Quoted
Call us and share what the other company found. We'll schedule a visit, usually same-day or next-day.
We Inspect It Ourselves
Our tech runs an independent diagnosis on your system. We don't just review paperwork. We look at the equipment.
Get an Honest Answer
We tell you if the diagnosis is right, if the price is fair, and what we'd recommend. Even if it means agreeing with the other company.
Free Second Opinion
When something feels off, or the price tag feels high, get a second set of eyes at no cost. We'll evaluate the situation and give you straightforward guidance you can actually trust.
Some restrictions may apply.
or call 602-560-8989
What Our Customers Say
Local roots has been nothing but great in our experience. We had them install a new AC last June and just had our AC Tune Up last week. Noah was amazing, knowledgeable, and wanted to make sure we had everything taken care of. He wasn’t pushing in talking about their VIP packages and handled everything professionally. We live in the boonies so I appreciate them making the drive out to us to take care of our AC. Thank you Local Roots! Keep up the great work!
Megan Cromwell
Matthew did an amazing job! He explained everything clearly so I understood what was happening, and he went over the pricing upfront so there was no surprise, just honest and transparent. He also took care of the immediate plumbing problem and made sure the issue was completely resolved before leaving. He also provided recommendations to avoid future plumbing problems. If you’re looking for reliable plumbing and AC services, I highly recommend Matthew and the team at Local Roots AC & Plumbing. They truly go above and beyond!
erica flores
I am so happy I found Chris and his team again. I was a long time customer of Hays cooling heating and plumbing, and loved them. That service experts company that took over hays last year is horrible, they tried to rip me off on showing me bad parts for a different model water heater and told me it was from mine. The tech was like a used car salesman with a bad attitude. Til this day no manager ever called me back about it. AI helped me find Chris's new company and my former Hays team, I am on cloud 9. Ideal and Kolten came out and checked my water heater and did my AC maintenance. Both are good, nothing is wrong with the water heater. The Local Roots team is honest and they care about their customers. I never have to worry about the work they do or the pricing.
Laura B
Why Phoenix Chooses Local Roots
Chris and Stacia Hays spent 20 years building one of the most trusted HVAC and plumbing companies in the Valley. After selling it in 2020, they watched what happened when private equity took over. Service quality dropped, the personal touch disappeared, and customers became numbers.
Former clients started calling: "The service isn't the same. Can you help us?" So they came back. Local Roots exists because people deserve honest answers, upfront pricing, and work that's done right, from people who stake their name on every job.
Independent Diagnosis, Not a Paperwork Review
We physically inspect your system. We test components, check refrigerant, and verify the actual failure. We don't just rubber-stamp someone else's quote.
We'll Tell You if the Other Quote Is Fair
Sometimes the other company is right and the price is reasonable. We'll say so. Our job is to give you the truth, not undercut the competition.
Component Cost Context So You Can Compare
Capacitor replacements typically run $150 to $350. Compressors range $1,500 to $3,500. Evaporator coils $1,200 to $3,000. We'll tell you where your quote falls.
Repair vs. Replace: The Honest Math
If your system is 12+ years old and facing a $2,500 repair, a replacement might make more sense. We'll walk you through the math, not push you toward the bigger sale.
Zero Cost, Zero Obligation
The second opinion is free. If you want us to do the repair, great. If you go back to the original company, that's fine too. No hard feelings.
Ready to Get This Fixed?
Fill out this quick form and we'll reach out within an hour. No pressure, no obligation. Just honest answers about your options.
Common Questions
Why should I get a second opinion?
For the same reason you'd get one before surgery. AC repairs can cost $500 to $5,000 or more, and unfortunately some companies diagnose problems that don't exist or inflate the scope of the repair. A second set of eyes protects you.
What if your diagnosis is the same as the other company?
Then you'll have confidence the repair is legit. We'll still give you our price. Sometimes it's lower, sometimes it's similar. Either way, you'll know you're making an informed decision.
Is the second opinion really free?
Yes. No service call fee, no diagnostic charge, no catch. We do this because we've seen too many homeowners get pressured into unnecessary repairs, and earning your trust is worth more than a trip charge.
What does a second opinion include?
A full independent inspection of your AC system. We test the components the other company flagged, check refrigerant levels, inspect electrical connections, and verify the diagnosis with our own equipment. You'll get our findings and a clear recommendation.
Let's Get This Taken Care Of
No pressure, no runaround. Just honest service from people who do the job right.