Heat pumps are complex systems that provide both heating and cooling. When something goes wrong, you need technicians who understand both modes. We diagnose accurately and repair with quality parts.
What We Handle
Our Process
Schedule
Call or book online. We'll confirm an appointment, often same-day.
Diagnosis
We test both heating and cooling modes and check all components.
Quote
We explain the problem and provide upfront pricing.
Repair
We complete the repair and verify operation in all modes.
Frequently Asked Questions
Common causes include a stuck reversing valve (prevents mode switching), low refrigerant, defrost problems, or thermostat issues. If it cools fine but won't heat, the reversing valve is often the culprit.
Some frost is normal during heating mode, the unit should defrost automatically every 30-90 minutes. Excessive ice indicates failed defrost controls, low refrigerant, or blocked airflow.
Consider replacement if your heat pump is over 12-15 years old and facing major repairs. Newer units with minor issues are usually worth repairing.
Yes, we service all types of heat pumps including ductless mini-splits from Mitsubishi, Daikin, Fujitsu, LG, and other brands.